The Operator's Backroom #002 - Where the Heck does this Live??

A practical guide for getting all of that good company info out of people’s heads, DMs, Slacks, and random docs.

👀 What you’ll leave with:

✅ A simple framework for deciding where company information should live

✅ A way to separate conversation, action, and long-term company knowledge

✅ The questions I use to find communication gaps when I first join a team

✅ A downloadable Notion worksheet to audit your own communication architecture

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Before we get into the template...

In the first few weeks with a new company, I ask a lott of real annoying questions.

“Where does that live?”

“Okay, but where would I find it?”

“Who updates that?”

“What happens after this meeting?”

“Wait. So that decision is only in this Slack thread?”

(I really am delightful.)

I ask because one of the fastest ways to understand how a company actually operates is to follow the information.

How it literally moves, not how the founder TELLS me information moves.

There is usually a pretty big difference.

The founder might tell me:

“We keep everything in Notion.”

Then I talk to the team. And the answers are really more like:

“Oh, I usually just ask Sarah.”

“We have a doc somewhere.”

“I think that’s in Slack.”

“Maybe Jira?”

“Let me find the link.”

Boom. There it is.

That’s the real “system”

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